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Insurance Claims FAQ's

Q. Is it too late to make a claim?
A. That all depends on the claim. For wind and hail claims, you usually have up to 1 year from the 'date of loss' to file, but that does depend on the insurance company. We would be glad to help you find out.
Q. What if they didn't get me enough money to repair the damages?
A. In most cases, we can request to speak to an insurance adjuster or meet for a re-inpsection. 
Q. I'm afraid to make a claim, won't my rates go up?
A. Your rates may go up regardless. This mainly depends on your neighbors and zip code in which you live in.
Q. If I make a claim, will the insurance company drop me after?
A. It would be unethical for your insurance company to drop you after making a claim, when the reason you are paying for these services is to be able to get assistance, when disasters affect your home.
Q. If I make a claim and they don't want to settle, is that all I can do?
A. No, according to your policy, we can request a secondary inspection, or may proceed with other options available.
Q. How long does it take to finish a claim, from start to finish?
A. Most insurance companies vary in their business ethics, but normal turnaround time is 60-90 days.
Offering services in San Antonio and surrounding areas. 
Phone: (210) 749-4988
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